Online customer service degrees and certificate programs with specializations in call center operations, retail management, customer care management, and more.
Call Center Professional (Certificate)
This five-course executive level program is designed to help call center industry professionals to better understand the theories and methodologies behind successful management of customer contact cente...
Retail Management (Bachelor's)
The Bachelor of Science in Business program is designed to prepare graduates with the requisite knowledge, skills, and values to effectively apply various business principles and tools in an organizatio...
Business Administration/Retail Management (Bachelor's)
Earn your Bachelor of Arts in Business Administration (BABA) degree and increase your project management, critical thinking and leadership skills. Understand relationships between marketing, quantitativ...
Business Management-Call Center (Associate's)
Call center managers perform a broad range of duties. They coordinate and direct support services to organizations as diverse as insurance companies, computer manufacturers and government offices. These...
Fashion Retail and Management (Bachelor's)
Have an eye for style and a head for business? This means moving the world's fashions from designers' showrooms to retail sales floors.
In the Fashion & Retail Management program, you'll learn how ...
Customer Care Management (Bachelor)
Protect your most valuable asset. Every savvy business leader knows that his/her success hinges on providing its customers - both internal and external - with a high level of service that surpasse...
Leading the Customer-Driven Org. (Master's)
First, this specialization focuses upon sales and service separately to investigate primary concerns and issues. Next, the student examines the interdependencies of both areas and conducts analysis to d...
