Dealing Tactfully with Difficult People course

Earn your certificate in Business from University of California, Irvine


Program Title:	Dealing Tactfully with Difficult People course
Program Level:	Certificate
School:	University of California, Irvine
Program Description:	The Dealing Tactfully with Difficult People course demonstrates that there are intimidators, manipulators, analyzers, know-it-alls, overly friendly, accommodators, chronic complainers and whiners. Their actions consume time, energy and emotion at the expense of productivity and morale. This course provides fresh insights and immediately usable skills needed to quickly, confidently and assertively identify and deal with various types of people, difficult or not, in a variety of contexts while maintaining your own self confidence.