Building and Sustaining High Quality Systems for Spas course

Earn your certificate in Business from University of California, Irvine


Program Title:	Building and Sustaining High Quality Systems for Spas course
Program Level:	Certificate
School:	University of California, Irvine
Program Description:	A spa's quality management system transfers into practice the spirit and the intentions of what the spa's owners and managers want to provide for their guests. This course will focus on the interconnected process and the necessary quality management that emerges from the spa's mission, values and methods. Topics include: Spa's key Process Indicators and objectives; quality management's role in the Spa's system of operation; processes that improve guest experience; regulatory requirements to optimize spa business operations and processes that minimize risks and continually improve all aspects of the spa business.