Customer Care Management (Bachelor's)

Protect your most valuable asset.  Every savvy business leader knows that his/her success hinges on providing its customers – both internal and external – with a high level of service that surpasses their expectations.  Customer service is essential to not only retain existing customers but grow a business.  Those skilled in customer care bring value to their organizations and will find that their talents are in high demand across all channels.  JIU created its BBA in Customer Care Management degree program to provide you with a solid foundation in business fundamentals (finance, accounting, organizational communication, and management, etc.) while exposing you to the specific knowledge and practical techniques needed to excel in the customer service arena.