Requirements Gathering, Analysis and Documentation course
The Documenting and Analyzing User Requirements course focuses on the analysis and documentation of requirements and the role of the business analyst. Topics include: capturing requirements in a busines...
Communicating Technical Requirements course
Communication skills are essential in all organizational roles. The business analyst role requires additional skills and expertise in communicating technical concepts to others from different profession...
Overview of IT for Business Analysts course
An important goal for most organizations is to automate business processes by implementing IT solutions. One important role of the business analyst is to work with both management and IT staff members i...
Certificate in Contemporary Communications
The UMass Lowell online Contemporary Communications Certificate is an introductory certificate preparing students for work in a rapidly changing, information-driven workplace. Students will develop skil...