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Taxi Drivers and Chauffeurs

Career Overview

Career Description: Drive automobiles, vans, or limousines to transport passengers. May occasionally carry cargo.

Industry: Transportation and Material Moving

Other Job Titles for Taxi Drivers and Chauffeurs:

  • Locker Room, Coatroom, and Dressing Room Attendants
  • Tour Guides and Escorts
  • Travel Guides
  • Transportation Attendants, Except Flight Attendants and Baggage Porters
  • Couriers and Messengers
  • Bus Drivers, Transit and Intercity
  • Bus Drivers, School
  • Railroad Brake, Signal, and Switch Operators
  • Subway and Streetcar Operators
  • Conveyor Operators and Tenders

Personality Profile

  • Realistic: Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
  • Investigative: Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
  • Artistic: Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
  • Social: Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
  • Enterprising: Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
  • Conventional: Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
  • First Interest High-Point: Primary-Rank Descriptiveness
  • Second Interest High-Point: Secondary-Cutoff/Rank Descriptiveness
  • Third Interest High-Point: Tertiary-Cutoff/Rank Descriptiveness

Common Work Tasks

  • Test vehicle equipment such as lights, brakes, horns, or windshield wipers, to ensure proper operation.
  • Notify dispatchers or company mechanics of vehicle problems.
  • Drive taxicabs, limousines, company cars, or privately owned vehicles to transport passengers.
  • Follow regulations governing taxi operation and ensure that passengers follow safety regulations.
  • Pick up passengers at prearranged locations, at taxi stands, or by cruising streets in high traffic areas.
  • Perform routine vehicle maintenance such as regulating tire pressure and adding gasoline, oil, and water.
  • Communicate with dispatchers by radio, telephone, or computer to exchange information and receive requests for passenger service.
  • Record name, date, and taxi identification information on trip sheets, along with trip information such as time and place of pickup and drop-off, and total fee.
  • Complete accident reports when necessary.
  • Provide passengers with assistance entering and exiting vehicles, and help them with any luggage.
  • Arrange to pick up particular customers or groups on a regular schedule.
  • Vacuum and clean interiors, and wash and polish exteriors of automobiles.
  • Pick up or meet employers according to requests, appointments, or schedules.
  • Operate vans with special equipment, such as wheelchair lifts to transport people with special needs.
  • Collect fares or vouchers from passengers and make change or issue receipts as necessary.
  • Determine fares based on trip distances and times, using taximeters and fee schedules, and announce fares to passengers.
  • Perform minor vehicle repairs such as cleaning spark plugs, or take vehicles to mechanics for servicing.
  • Turn the taximeter on when passengers enter the cab, and turn it off when they reach the final destination.
  • Report to taxicab services or garages to receive vehicle assignments.
  • Perform errands for customers or employers, such as delivering or picking up mail and packages.
  • Provide passengers with information about the local area and points of interest, or give advice on hotels and restaurants.
  • Record in ships' logs data such as weather conditions and distances traveled.
  • Attach hoses and operate pumps in order to transfer substances to and from liquid cargo tanks.
  • Maintain a ship's engines under the direction of the ship's engineering officers.
  • Relay specified signals to other ships, using visual signaling devices such as blinker lights and semaphores.
  • Tie barges together into tow units for tugboats to handle, inspecting barges periodically during voyages and disconnecting them when destinations are reached.
  • Participate in shore patrols.
  • Clean and polish wood trim, brass, and other metal parts.
  • Shovel material such as gravel, ice, or spilled concrete into containers or bins, or onto conveyors.
  • Erect tents and canopies to protect crews and equipment from weather.
  • Secure and release mooring lines of ships.
  • Sew canvas and other materials to make and repair tents, tarps, scrims, and backings, using sewing machines.

Emerging Tasks

  • Follow relevant safety regulations and state laws governing vehicle operation, and ensure that passengers follow safety regulations.
  • Operate vehicles with specialized equipment, such as wheelchair lifts to transport and secure passengers with special needs.
  • Handle high voltage sources and hang electrical cables.
  • Perform cash handling tasks, such as making change, balancing and recording cash drawer, and distributing tips.
  • Perform personnel activities, such as supervising and scheduling employees.
  • Provide customer assistance and information, such as giving directions and handling wheelchairs.

Work Activities

  • Analyzing Data or Information: Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
  • Assisting and Caring for Others: Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
  • Coaching and Developing Others: Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
  • Communicating with Persons Outside Organization: Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
  • Communicating with Supervisors, Peers, or Subordinates: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Controlling Machines and Processes: Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
  • Coordinating the Work and Activities of Others: Getting members of a group to work together to accomplish tasks.
  • Developing and Building Teams: Encouraging and building mutual trust, respect, and cooperation among team members.
  • Developing Objectives and Strategies: Establishing long-range objectives and specifying the strategies and actions to achieve them.
  • Documenting/Recording Information: Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
  • Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment: Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.
  • Establishing and Maintaining Interpersonal Relationships: Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Estimating the Quantifiable Characteristics of Products, Events, or Information: Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
  • Evaluating Information to Determine Compliance with Standards: Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
  • Getting Information: Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Guiding, Directing, and Motivating Subordinates: Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
  • Handling and Moving Objects: Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
  • Identifying Objects, Actions, and Events: Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
  • Inspecting Equipment, Structures, or Material: Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
  • Interacting With Computers: Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • Interpreting the Meaning of Information for Others: Translating or explaining what information means and how it can be used.
  • Judging the Qualities of Things, Services, or People: Assessing the value, importance, or quality of things or people.
  • Making Decisions and Solving Problems: Analyzing information and evaluating results to choose the best solution and solve problems.
  • Monitor Processes, Materials, or Surroundings: Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
  • Monitoring and Controlling Resources: Monitoring and controlling resources and overseeing the spending of money.
  • Operating Vehicles, Mechanized Devices, or Equipment: Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
  • Organizing, Planning, and Prioritizing Work: Developing specific goals and plans to prioritize, organize, and accomplish your work.
  • Performing Administrative Activities: Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
  • Performing for or Working Directly with the Public: Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
  • Performing General Physical Activities: Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
  • Processing Information: Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
  • Provide Consultation and Advice to Others: Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
  • Repairing and Maintaining Electronic Equipment: Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
  • Repairing and Maintaining Mechanical Equipment: Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.
  • Resolving Conflicts and Negotiating with Others: Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
  • Scheduling Work and Activities: Scheduling events, programs, and activities, as well as the work of others.
  • Selling or Influencing Others: Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
  • Staffing Organizational Units: Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
  • Thinking Creatively: Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
  • Training and Teaching Others: Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
  • Updating and Using Relevant Knowledge: Keeping up-to-date technically and applying new knowledge to your job.

Detailed Work Activities

  • collect payment
  • drive automobile, van, or light truck
  • follow traffic laws
  • load/unload passenger luggage or cargo
  • maintain or repair cargo or passenger vehicle
  • operate cleaning equipment
  • operate highway passenger vehicles
  • perform safety inspections in transportation setting
  • provide customer service in surface transportation
  • read maps
  • service vehicle with water, fuel, or oil
  • transport passengers or cargo
  • use established traffic or transportation procedures
  • use hand or power tools
  • use local or regional geographical knowledge to transportation
  • use two-way radio or mobile phone
  • use vehicle repair tools or safety equipment
  • use hand or power tools
  • use two-way radio or mobile phone
  • set up and operate variety of machine tools
  • stand watch on vessel
  • understand technical operating, service or repair manuals
  • use acetylene welding/cutting torch
  • use combination welding procedures
  • use engine diagnostic equipment
  • use hand or power tools
  • use pneumatic tools
  • use precision measuring devices in mechanical repair work
  • use two-way radio or mobile phone
  • use weighing or measuring devices in transportation
  • schedule employee work hours
  • signal directions or warnings to coworkers
  • stand watch on vessel
  • steer boat or ship
  • supervise crew aboard ship
  • understand admiralty law
  • use established traffic or transportation procedures
  • use knowledge of seamanship or boat handling
  • use knowledge of tides and currents
  • use local or regional geographical knowledge to transportation
  • use two-way radio or mobile phone
  • resolve or assist workers to resolve work problems
  • resolve personnel problems or grievances
  • review schedules to obtain cargo loading information
  • route freight shipments
  • schedule activities, classes, or events
  • schedule employee work hours
  • use two-way radio or mobile phone
  • use weighing or measuring devices in transportation

Tools & Technology Used on the Job

  • ActSoft Comet
  • Alarms
  • Closed-circuit TV cameras
  • Communications computers
  • Credit card machines
  • Digital Dispatch software
  • Easy Dispatch
  • EventHelix WebTaxi
  • Global positioning system GPS devices
  • GPC Autocab
  • Limousines
  • Mobile data computers
  • Mobile electronic funds transfer point of sale EFTPOS equipment
  • Mobile electronic funds transfer point of sale EFTPOS printers
  • Mobile Knowledge Cabmate
  • PC-Dispatch taxi dispatch software
  • Penchant Software dispatchOffice
  • Personal digital assistants PDA
  • Piccolo Software PiccoloTaxi
  • Satellite linkup systems
  • Security cameras
  • Sport utility vehicles SUVs
  • Taxicabs
  • Text messaging equipment
  • TranWare Enterprise Suite
  • TranWare Enterprise taxi, courier, shuttle, and paratransit scheduling and dispatch
  • TSS Wireless Fleet Management Suite
  • Two way radios
  • Vans
  • Wheelchair lifts
  • Gyrocompasses
  • Hand punches
  • High frequency HF radiotelephone systems
  • Hydraulic deck cranes
  • Immersion suits
  • Integrated bridge systems
  • Jeppesen Marine Nobeltec Admiral
  • KNMI TurboWin
  • Life buoys
  • Life rafts
  • Life vests
  • Lifeboat davits
  • Lifting slings
  • Lifting spreaders
  • Locking jaw pliers
  • Log book software
  • Long range navigation LORAN systems
  • Magnet hoists
  • Magnetic compasses
  • Maptech The CAPN
  • Mechanical telegraphs
  • Mooring winches
  • Navigational compasses
  • Parallel plotters
  • Parallel rules
  • Personal computers
  • Pilot ladders
  • Pipe wrenches
  • Portable carbon dioxide fire extinguishers
  • Portable dry chemical fire extinguishers
  • Portable water fire extinguishers
  • Pyrotechnic distress signals
  • Radio direction finders RDF
  • Rescue slings
  • Respiratory equipment
  • Rotary displacement pumps
  • Safety belts
  • Safety glasses
  • Safety helmets
  • Safety lanyards
  • Screw displacement pumps
  • Semaphores
  • Sextants
  • Sharpening steels
  • Ship alarm systems
  • Ship's whistles
  • Signal flags
  • Signal light controls
  • Sounding rods
  • Spanner wrenches
  • Steering control systems
  • Surveillance binoculars
  • Thermal protective aids TPA
  • Totally enclosed motor propelled survival craft TEMPSC
  • Ultra high frequency UHF radiotelephone systems
  • Very high frequency VHF radiotelephone systems
  • Voice pipes
  • Voyage management systems VMS
  • Workshop vises
  • Sounding tapes
  • Spanner wrenches
  • Steam winches
  • Synthetic mooring ropes
  • Tank level gauges
  • Thermal protective aids TPA
  • Two way radios
  • Voice pipes
  • Welding equipment
  • Wire cutters
  • Wire splicers
  • Workshop vises

Education, Training & Experience

Overall Experience
No previous work-related skill, knowledge, or experience is needed for these occupations. For example, a person can become a cashier even if he/she has never worked before.

Job Training
Employees in these occupations need anywhere from a few days to a few months of training. Usually, an experienced worker could show you how to do the job.

Education
These occupations may require a high school diploma or GED certificate. Some may require a formal training course to obtain a license.

Examples
These occupations involve following instructions and helping others. Examples include taxi drivers, amusement and recreation attendants, counter and rental clerks, cashiers, and waiters/waitresses.

Salary & Wages

  • Average hourly wage (2007) -$10.01
  • Average annual wage (2007) - $20,810.00

Projected Employment Growth

  • Projected growth (2006-2016): 12.98%
  • Projected need (2006-2016): 29,669
  • Employment (2006): 228,531

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