First-Line Supervisors/Managers of Helpers, Laborers, and Material Movers, Hand

Career Description: Supervise and coordinate the activities of helpers, laborers, or material movers.

Industry: Transportation and Material Moving

Other Job Titles for First-Line Supervisors/Managers of Helpers, Laborers, and Material Movers, Hand:

• Realistic: Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
• Investigative: Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
• Artistic: Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
• Social: Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
• Enterprising: Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
• Conventional: Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
• First Interest High-Point: Primary-Rank Descriptiveness
• Second Interest High-Point: Secondary-Cutoff/Rank Descriptiveness
• Third Interest High-Point: Tertiary-Cutoff/Rank Descriptiveness

• Plan work schedules and assign duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads.
• Collaborate with workers and managers to solve work-related problems.
• Review work throughout the work process and at completion to ensure that it has been performed properly.
• Transmit and explain work orders to laborers.
• Check specifications of materials loaded or unloaded against information contained in work orders.
• Inform designated employees or departments of items loaded and problems encountered.
• Examine freight to determine loading sequences.
• Evaluate employee performance and prepare performance appraisals.
• Perform the same work duties as those supervised or perform more difficult or skilled tasks or assist in their performance.
• Prepare and maintain work records and reports of information such as employee time and wages, daily receipts, and inspection results.
• Conduct staff meetings to relay general information or to address specific topics, such as safety.
• Counsel employees in work-related activities, personal growth, and career development.
• Inspect equipment for wear and for conformance to specifications.
• Resolve personnel problems, complaints, and formal grievances when possible, or refer them to higher-level supervisors for resolution.
• Recommend or initiate personnel actions, such as promotions, transfers, and disciplinary measures.
• Assess training needs of staff and arrange for or provide appropriate instruction.
• Schedule times of shipment and modes of transportation for materials.
• Quote prices to customers.
• Estimate material, time, and staffing requirements for a given project, based on work orders, job specifications, and experience.
• Provide assistance in balancing books, tracking, monitoring, and projecting a unit's budget needs, and in developing unit policies and procedures.
• Inspect job sites to determine the extent of maintenance or repairs needed.
• Participate in the hiring process by reviewing credentials, conducting interviews, or making hiring decisions or recommendations.
• Inventory supplies, and requisition or purchase additional items as necessary.
• Plan and formulate flight activities and test schedules and prepare flight evaluation reports.
• Pilot airplanes or helicopters over farmlands at low altitudes to dust or spray fields with fertilizers, fungicides, or pesticides.
• Check the flight performance of new and experimental planes.

Emerging Tasks

• Maintain a safe working environment by monitoring safety procedures and equipment.
• Collect tickets or cash fares from passengers.
• Drive vehicles over specified routes or to specified destinations according to time schedules, complying with traffic regulations to ensure that passengers have a smooth and safe ride.
• Handle passenger emergencies and disruptions.
• Maintain cleanliness of bus or motor coach.
• Record information, such as cash receipts and ticket fares, and maintain log book.

• Analyzing Data or Information: Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
• Assisting and Caring for Others: Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
• Coaching and Developing Others: Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Communicating with Persons Outside Organization: Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
• Communicating with Supervisors, Peers, or Subordinates: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Controlling Machines and Processes: Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
• Coordinating the Work and Activities of Others: Getting members of a group to work together to accomplish tasks.
• Developing and Building Teams: Encouraging and building mutual trust, respect, and cooperation among team members.
• Developing Objectives and Strategies: Establishing long-range objectives and specifying the strategies and actions to achieve them.
• Documenting/Recording Information: Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
• Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment: Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.
• Establishing and Maintaining Interpersonal Relationships: Developing constructive and cooperative working relationships with others, and maintaining them over time.
• Estimating the Quantifiable Characteristics of Products, Events, or Information: Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
• Evaluating Information to Determine Compliance with Standards: Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
• Getting Information: Observing, receiving, and otherwise obtaining information from all relevant sources.
• Guiding, Directing, and Motivating Subordinates: Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Handling and Moving Objects: Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
• Identifying Objects, Actions, and Events: Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
• Inspecting Equipment, Structures, or Material: Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
• Interacting With Computers: Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
• Interpreting the Meaning of Information for Others: Translating or explaining what information means and how it can be used.
• Judging the Qualities of Things, Services, or People: Assessing the value, importance, or quality of things or people.
• Making Decisions and Solving Problems: Analyzing information and evaluating results to choose the best solution and solve problems.
• Monitor Processes, Materials, or Surroundings: Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
• Monitoring and Controlling Resources: Monitoring and controlling resources and overseeing the spending of money.
• Operating Vehicles, Mechanized Devices, or Equipment: Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
• Organizing, Planning, and Prioritizing Work: Developing specific goals and plans to prioritize, organize, and accomplish your work.
• Performing Administrative Activities: Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
• Performing for or Working Directly with the Public: Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
• Performing General Physical Activities: Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
• Processing Information: Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
• Provide Consultation and Advice to Others: Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
• Repairing and Maintaining Electronic Equipment: Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
• Repairing and Maintaining Mechanical Equipment: Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.
• Resolving Conflicts and Negotiating with Others: Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Scheduling Work and Activities: Scheduling events, programs, and activities, as well as the work of others.
• Selling or Influencing Others: Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
• Staffing Organizational Units: Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
• Thinking Creatively: Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
• Training and Teaching Others: Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
• Updating and Using Relevant Knowledge: Keeping up-to-date technically and applying new knowledge to your job.

Detailed Work Activities

• assign work to staff or employees
• communicate technical information
• conduct or attend staff meetings
• conduct training for personnel
• demonstrate or explain assembly or use of equipment
• determine loaded cargo complies with regulations or specifications
• direct and coordinate activities of workers or staff
• establish employee performance standards
• inspect machinery or equipment to determine adjustments or repairs needed
• inspect material moving equipment
• inventory stock to ensure adequate supplies
• maintain file of job openings
• maintain inventory of office equipment or furniture
• maintain job descriptions
• maintain production or work records
• maintain records, reports, or files
• modify work procedures or processes to meet deadlines
• monitor worker performance
• orient new employees
• oversee work progress to verify safety or conformance to standards
• prepare or maintain employee records
• prepare reports
• read blueprints
• read technical drawings
• requisition stock, materials, supplies or equipment
• resolve customer or public complaints
• review schedules to obtain cargo loading information
• schedule activities, classes, or events
• schedule employee work hours
• understand second language
• understand technical operating, service or repair manuals
• use oral or written communication techniques
• verify cargo against shipping papers

Overall Experience
Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.

Job Training
Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers.

Education
Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree. Some may require a bachelor's degree.

Examples
These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include funeral directors, electricians, forest and conservation technicians, legal secretaries, interviewers, and insurance sales agents.

• Average hourly wage (2007) -$19.54
• Average annual wage (2007) - $40,640.00

• Projected growth (2006-2016): 12.47%
• Projected need (2006-2016): 22,693
• Employment (2006): 181,954

• Economists
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