First-Line Supervisors/Managers of Production and Operating Workers

Career Description: Supervise and coordinate the activities of production and operating workers, such as inspectors, precision workers, machine setters and operators, assemblers, fabricators, and plant and system operators.

Industry: Production

Other Job Titles for First-Line Supervisors/Managers of Production and Operating Workers:

• Realistic: Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
• Investigative: Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
• Artistic: Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
• Social: Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
• Enterprising: Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
• Conventional: Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
• First Interest High-Point: Primary-Rank Descriptiveness
• Second Interest High-Point: Secondary-Cutoff/Rank Descriptiveness
• Third Interest High-Point: Tertiary-Cutoff/Rank Descriptiveness

• Enforce safety and sanitation regulations.
• Direct and coordinate the activities of employees engaged in the production or processing of goods, such as inspectors, machine setters, and fabricators.
• Read and analyze charts, work orders, production schedules, and other records and reports to determine production requirements and to evaluate current production estimates and outputs.
• Confer with other supervisors to coordinate operations and activities within or between departments.
• Plan and establish work schedules, assignments, and production sequences to meet production goals.
• Inspect materials, products, or equipment to detect defects or malfunctions.
• Demonstrate equipment operations and work and safety procedures to new employees, or assign employees to experienced workers for training.
• Observe work and monitor gauges, dials, and other indicators to ensure that operators conform to production or processing standards.
• Confer with management or subordinates to resolve worker problems, complaints, or grievances.
• Interpret specifications, blueprints, job orders, and company policies and procedures for workers.
• Maintain operations data, such as time, production, and cost records, and prepare management reports of production results.
• Recommend or implement measures to motivate employees and to improve production methods, equipment performance, product quality, or efficiency.
• Determine standards, budgets, production goals, and rates, based on company policies, equipment and labor availability, and workloads.
• Requisition materials, supplies, equipment parts, or repair services.
• Recommend personnel actions such as hirings and promotions.
• Set up and adjust machines and equipment.
• Calculate labor and equipment requirements and production specifications, using standard formulas.
• Plan and develop new products and production processes.
• Measure, mix, cut, shape, soften, and join materials and ingredients such as powder, cornmeal, or rubber in order to prepare them for machine processing.
• Send product samples to laboratories for analysis.
• Thread extruded strips through water tanks and hold-down bars, or attach strands to wires and draw them through tubes.
• Ignite burners to preheat products, or use torches to apply heat.
• Clean dies, arbors, compression chambers, and molds, using swabs, sponges, or air hoses.
• Disassemble equipment to repair it or to replace parts such as nozzles, punches, and filters.
• Pour, scoop, or dump specified ingredients, metal assemblies, or mixtures into sections of machine prior to starting machines.
• Install, align, and adjust neck rings, press plungers, and feeder tubes.
• Couple air and gas lines to machines to maintain plasticity of material and to regulate solidification of final products.
• Measure arbors and dies to verify sizes specified on work tickets.
• Cut outlines of impressions with gravers, and remove excess material with knives.
• Fill etched characters with opaque paste to improve readability.
• Brush or wipe acid over engraving to darken or highlight inscriptions.
• Expose workpieces to acid to develop etch patterns such as designs, lettering, or figures.

Emerging Tasks

• Conduct employee training, including demonstrating equipment operations and work and safety procedures to new employees, or assign employees to experienced workers for training.
• Keep records of employees' attendance and hours worked.
• Recommend or execute personnel actions such as hirings, evaluations, and promotions.

• Analyzing Data or Information: Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
• Assisting and Caring for Others: Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
• Coaching and Developing Others: Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Communicating with Persons Outside Organization: Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
• Communicating with Supervisors, Peers, or Subordinates: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Controlling Machines and Processes: Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
• Coordinating the Work and Activities of Others: Getting members of a group to work together to accomplish tasks.
• Developing and Building Teams: Encouraging and building mutual trust, respect, and cooperation among team members.
• Developing Objectives and Strategies: Establishing long-range objectives and specifying the strategies and actions to achieve them.
• Documenting/Recording Information: Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
• Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment: Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.
• Establishing and Maintaining Interpersonal Relationships: Developing constructive and cooperative working relationships with others, and maintaining them over time.
• Estimating the Quantifiable Characteristics of Products, Events, or Information: Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
• Evaluating Information to Determine Compliance with Standards: Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
• Getting Information: Observing, receiving, and otherwise obtaining information from all relevant sources.
• Guiding, Directing, and Motivating Subordinates: Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Handling and Moving Objects: Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
• Identifying Objects, Actions, and Events: Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
• Inspecting Equipment, Structures, or Material: Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
• Interacting With Computers: Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
• Interpreting the Meaning of Information for Others: Translating or explaining what information means and how it can be used.
• Judging the Qualities of Things, Services, or People: Assessing the value, importance, or quality of things or people.
• Making Decisions and Solving Problems: Analyzing information and evaluating results to choose the best solution and solve problems.
• Monitor Processes, Materials, or Surroundings: Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
• Monitoring and Controlling Resources: Monitoring and controlling resources and overseeing the spending of money.
• Operating Vehicles, Mechanized Devices, or Equipment: Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
• Organizing, Planning, and Prioritizing Work: Developing specific goals and plans to prioritize, organize, and accomplish your work.
• Performing Administrative Activities: Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
• Performing for or Working Directly with the Public: Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
• Performing General Physical Activities: Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
• Processing Information: Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
• Provide Consultation and Advice to Others: Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
• Repairing and Maintaining Electronic Equipment: Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
• Repairing and Maintaining Mechanical Equipment: Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.
• Resolving Conflicts and Negotiating with Others: Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Scheduling Work and Activities: Scheduling events, programs, and activities, as well as the work of others.
• Selling or Influencing Others: Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
• Staffing Organizational Units: Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
• Thinking Creatively: Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
• Training and Teaching Others: Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
• Updating and Using Relevant Knowledge: Keeping up-to-date technically and applying new knowledge to your job.

Detailed Work Activities

• adjust production equipment/machinery setup
• analyze operational or management reports or records
• assign work to staff or employees
• communicate technical information
• compute production, construction, or installation specifications
• conduct or attend staff meetings
• confer with other departmental heads to coordinate activities
• consult with managerial or supervisory personnel
• coordinate production materials, activities or processes
• demonstrate or explain assembly or use of equipment
• determine factors affecting production processes
• develop maintenance schedules
• direct and coordinate activities of workers or staff
• establish employee performance standards
• estimate materials or labor requirements
• examine products or work to verify conformance to specifications
• explain rules, policies or regulations
• explain work orders, specifications, or work techniques to workers
• maintain file of job openings
• maintain inventory of office equipment or furniture
• maintain job descriptions
• maintain production or work records
• maintain records, reports, or files
• manage inventories or supplies
• modify work procedures or processes to meet deadlines
• monitor production machinery/equipment operation to detect problems
• monitor worker performance
• motivate workers to achieve work goals
• orient new employees
• oversee work progress to verify safety or conformance to standards
• prepare or maintain employee records
• prepare reports
• read blueprints
• read technical drawings
• read work order, instructions, formulas, or processing charts
• recommend improvements to work methods or procedures
• requisition stock, materials, supplies or equipment
• resolve or assist workers to resolve work problems
• resolve personnel problems or grievances
• schedule activities, classes, or events
• schedule employee work hours
• set up production equipment or machinery
• understand second language
• understand technical operating, service or repair manuals
• use oral or written communication techniques
• use precision measuring devices in mechanical repair work
• use precision measuring tools or equipment
• use soldering equipment
• use technical information in manufacturing or industrial activities
• verify levelness or verticality, using level or plumb bob
• weld together metal parts, components, or structures

Overall Experience
Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.

Job Training
Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers.

Education
Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree. Some may require a bachelor's degree.

Examples
These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include funeral directors, electricians, forest and conservation technicians, legal secretaries, interviewers, and insurance sales agents.

• Average hourly wage (2007) -$23.40
• Average annual wage (2007) - $48,670.00

• Employment (2006): 699,259

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