Personal Care and Service Workers, All Other

Career Description: All personal care and service workers not listed separately.

Industry: Personal Care and Service

Other Job Titles for Personal Care and Service Workers, All Other:

• Realistic: Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
• Investigative: Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
• Artistic: Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
• Social: Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
• Enterprising: Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
• Conventional: Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
• First Interest High-Point: Primary-Rank Descriptiveness
• Second Interest High-Point: Secondary-Cutoff/Rank Descriptiveness
• Third Interest High-Point: Tertiary-Cutoff/Rank Descriptiveness

• Perform health care related tasks, such as monitoring vital signs and medication, under the direction of registered nurses and physiotherapists.
• Administer bedside and personal care, such as ambulation and personal hygiene assistance.
• Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
• Perform housekeeping duties, such as cooking, cleaning, washing clothes and dishes, and running errands.
• Care for individuals and families during periods of incapacitation, family disruption or convalescence, providing companionship, personal care and help in adjusting to new lifestyles.
• Instruct and advise clients on issues such as household cleanliness, utilities, hygiene, nutrition and infant care.
• Plan, shop for, and prepare nutritious meals, or assist families in planning, shopping for, and preparing nutritious meals.
• Participate in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services.
• Transport clients to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle.
• Train family members to provide bedside care.
• Provide clients with communication assistance, typing their correspondence and obtaining information for them.
• Clean and disinfect surgical equipment.
• Discuss with clients their pets' grooming needs.
• Observe and caution children petting and feeding animals in designated areas to ensure the safety of humans and animals.
• Find homes for stray or unwanted animals.
• Adjust controls to regulate specified temperature and humidity of animal quarters, nurseries, or exhibit areas.
• Anesthetize and inoculate animals, according to instructions.
• Transfer animals between enclosures to facilitate breeding, birthing, shipping, or rearrangement of exhibits.
• Install, maintain, and repair animal care facility equipment such as infrared lights, feeding devices, and cages.
• Train animals to perform certain tasks.
• Teach obedience classes.
• Sell pet food and supplies.
• Saddle and shoe animals.
• Sell alcoholic beverages to passengers.

Emerging Tasks

• Do facility laundry and clean, organize, maintain, and disinfect animal quarters (e.g., pens and stables) and equipment (e.g., saddles and bridles).
• Perform regular maintenance tasks such as rotating or replacing xenon bulbs, cleaning projectors and lenses, lubricating machinery, and keeping electrical contacts clean and tight.
• Embalm, dress, cosmeticize, and casket the deceased.
• Manage funeral home finances, including receiving payments, making bank deposits, and performing general bookkeeping duties.
• Meet with family members to plan the funeral.
• Obtain doctors' signatures on death certificate and complete other paperwork such as insurance claims forms.
• Perform general maintenance tasks for funeral homes such as maintaining equipment and caring for funeral grounds.
• Perform various administrative tasks such as typing documents and answering telephone calls.
• Prepare obituaries for newspapers.
• Supervise funeral processions and assist with cemetery parking.
• Transport the deceased (e.g., from the hospital to the funeral home).

• Analyzing Data or Information: Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
• Assisting and Caring for Others: Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
• Coaching and Developing Others: Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Communicating with Persons Outside Organization: Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
• Communicating with Supervisors, Peers, or Subordinates: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Controlling Machines and Processes: Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
• Coordinating the Work and Activities of Others: Getting members of a group to work together to accomplish tasks.
• Developing and Building Teams: Encouraging and building mutual trust, respect, and cooperation among team members.
• Developing Objectives and Strategies: Establishing long-range objectives and specifying the strategies and actions to achieve them.
• Documenting/Recording Information: Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
• Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment: Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.
• Establishing and Maintaining Interpersonal Relationships: Developing constructive and cooperative working relationships with others, and maintaining them over time.
• Estimating the Quantifiable Characteristics of Products, Events, or Information: Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
• Evaluating Information to Determine Compliance with Standards: Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
• Getting Information: Observing, receiving, and otherwise obtaining information from all relevant sources.
• Guiding, Directing, and Motivating Subordinates: Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Handling and Moving Objects: Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
• Identifying Objects, Actions, and Events: Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
• Inspecting Equipment, Structures, or Material: Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
• Interacting With Computers: Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
• Interpreting the Meaning of Information for Others: Translating or explaining what information means and how it can be used.
• Judging the Qualities of Things, Services, or People: Assessing the value, importance, or quality of things or people.
• Making Decisions and Solving Problems: Analyzing information and evaluating results to choose the best solution and solve problems.
• Monitor Processes, Materials, or Surroundings: Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
• Monitoring and Controlling Resources: Monitoring and controlling resources and overseeing the spending of money.
• Operating Vehicles, Mechanized Devices, or Equipment: Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
• Organizing, Planning, and Prioritizing Work: Developing specific goals and plans to prioritize, organize, and accomplish your work.
• Performing Administrative Activities: Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
• Performing for or Working Directly with the Public: Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
• Performing General Physical Activities: Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
• Processing Information: Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
• Provide Consultation and Advice to Others: Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
• Repairing and Maintaining Electronic Equipment: Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
• Repairing and Maintaining Mechanical Equipment: Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.
• Resolving Conflicts and Negotiating with Others: Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Scheduling Work and Activities: Scheduling events, programs, and activities, as well as the work of others.
• Selling or Influencing Others: Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
• Staffing Organizational Units: Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
• Thinking Creatively: Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
• Training and Teaching Others: Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
• Updating and Using Relevant Knowledge: Keeping up-to-date technically and applying new knowledge to your job.

Detailed Work Activities

• administer medications or treatments
• advise families with household problems
• assist patient with dressing, undressing, grooming, or bathing
• clean rooms or work areas
• communicate visually or verbally
• cook meals
• coordinate social service activities with resource providers
• drive automobile, van, or light truck
• empathize with others during counseling or related services
• feed patients
• lift or transport ill or injured patients
• maintain dental or medical records
• observe patient condition
• plan menus
• provide in home patient care
• purchase food or beverages
• relate to clients' socioeconomic conditions
• take vital signs
• train family members to provide bedside care
• use first aid procedures
• use hair, cosmetic, or nail care instruments
• use interviewing procedures
• work with persons with mental disabilities or illnesses
• use health or sanitation standards
• use herbicides, fertilizers, pesticides or related products
• weigh patients
• resolve personnel problems or grievances
• schedule employee work hours
• schedule guest recreational activities
• use oral or written communication techniques
• verify ticket or pass
• use cash registers
• use knowledge of food handling rules
• use oral or written communication techniques
• verify ticket or pass

• n/a

• Average hourly wage (2007) -$9.22
• Average annual wage (2007) - $19,180.00

• Employment (2006): 86,431

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• Residential Advisors
• Transportation Attendants, Except Flight Attendants and Baggage Porters
• Waiters and Waitresses