Property, Real Estate, and Community Association Managers
Career Overview
Career Description: Plan, direct, or coordinate selling, buying, leasing, or governance activities of commercial, industrial, or residential real estate properties.
Industry: Management
Other Job Titles for Property, Real Estate, and Community Association Managers:
- Purchasing Managers
- Agents and Business Managers of Artists, Performers, and Athletes
- Management Analysts
- Management Analysts
- First-Line Supervisors/Managers of Housekeeping and Janitorial Workers
- First-Line Supervisors/Managers of Agricultural Crop and Horticultural Workers
- First-Line Supervisors/Managers of Animal Husbandry and Animal Care Workers
- First-Line Supervisors/Managers of Helpers, Laborers, and Material Movers, Hand
- Fishers and Related Fishing Workers
- Postmasters and Mail Superintendents
Personality Profile
- Realistic: Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
- Investigative: Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
- Artistic: Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
- Social: Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
- Enterprising: Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Conventional: Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- First Interest High-Point: Primary-Rank Descriptiveness
- Second Interest High-Point: Secondary-Cutoff/Rank Descriptiveness
- Third Interest High-Point: Tertiary-Cutoff/Rank Descriptiveness
Common Work Tasks
- Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.
- Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.
- Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.
- Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
- Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.
- Manage and oversee operations, maintenance, administration, and improvement of commercial, industrial, or residential properties.
- Negotiate the sale, lease, or development of property and complete or review appropriate documents and forms.
- Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability.
- Determine and certify the eligibility of prospective tenants, following government regulations.
- Prepare detailed budgets and financial reports for properties.
- Direct and coordinate the activities of staff and contract personnel and evaluate their performance.
- Maintain contact with insurance carriers, fire and police departments, and other agencies to ensure protection and compliance with codes and regulations.
- Market vacant space to prospective tenants through leasing agents, advertising, or other methods.
- Solicit and analyze bids from contractors for repairs, renovations, and maintenance.
- Review rents to ensure that they are in line with rental markets.
- Prepare and administer contracts for provision of property services such as cleaning, maintenance, and security services.
- Purchase building and maintenance supplies, equipment, or furniture.
- Act as liaisons between on-site managers or tenants and owners.
- Confer regularly with community association members to ensure their needs are being met.
- Meet with boards of directors and committees to discuss and resolve legal and environmental issues or disputes between neighbors.
- Confer with legal authorities to ensure that renting and advertising practices are not discriminatory and that properties comply with state and federal regulations.
- Clean common areas, change light bulbs, and make minor property repairs.
- Meet with clients to negotiate management and service contracts, determine priorities, and discuss the financial and operational status of properties.
- Negotiate short- and long-term loans to finance construction and ownership of structures.
- Contract with architectural firms to draw up detailed plans for new structures.
- Negotiate with government leaders, businesses, special interest representatives, and utility companies to gain support for new projects and to eliminate potential obstacles.
- Analyze information on property values, taxes, zoning, population growth, and traffic volume and patterns to determine if properties should be acquired.
- Promote the industries and products of their electoral districts.
- Represent their government at local, national, and international meetings and conferences.
- Speak to students to encourage and support the development of future political leaders.
- Harvest crops, and collect specialty products such as royal jelly, wax, pollen, and honey from bee colonies.
- Install and shift irrigation systems to irrigate fields evenly or according to crop need.
- Herd cattle, using horses or all-terrain vehicles.
- Destroy diseased or superfluous crops.
Emerging Tasks
- Monitor employees' work schedules and attendance for payroll purposes.
- Direct, coordinate, and evaluate the activities of personnel, including support staff, engaged in administering academic institutions, departments and/or alumni organizations.
- Formulate strategic plans for the institution.
- Oversee facilities management for the university, including construction, repair, and maintenance projects.
- Promote the university by participating in community, state, and national events/meetings, and by developing partnerships with industry and secondary education institutions.
- Write grants to procure external funding, and supervise grant-funded projects.
Work Activities
- Analyzing Data or Information: Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
- Assisting and Caring for Others: Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
- Coaching and Developing Others: Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Communicating with Persons Outside Organization: Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
- Communicating with Supervisors, Peers, or Subordinates: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Controlling Machines and Processes: Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
- Coordinating the Work and Activities of Others: Getting members of a group to work together to accomplish tasks.
- Developing and Building Teams: Encouraging and building mutual trust, respect, and cooperation among team members.
- Developing Objectives and Strategies: Establishing long-range objectives and specifying the strategies and actions to achieve them.
- Documenting/Recording Information: Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
- Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment: Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.
- Establishing and Maintaining Interpersonal Relationships: Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Estimating the Quantifiable Characteristics of Products, Events, or Information: Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
- Evaluating Information to Determine Compliance with Standards: Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
- Getting Information: Observing, receiving, and otherwise obtaining information from all relevant sources.
- Guiding, Directing, and Motivating Subordinates: Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Handling and Moving Objects: Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
- Identifying Objects, Actions, and Events: Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
- Inspecting Equipment, Structures, or Material: Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
- Interacting With Computers: Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Interpreting the Meaning of Information for Others: Translating or explaining what information means and how it can be used.
- Judging the Qualities of Things, Services, or People: Assessing the value, importance, or quality of things or people.
- Making Decisions and Solving Problems: Analyzing information and evaluating results to choose the best solution and solve problems.
- Monitor Processes, Materials, or Surroundings: Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
- Monitoring and Controlling Resources: Monitoring and controlling resources and overseeing the spending of money.
- Operating Vehicles, Mechanized Devices, or Equipment: Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
- Organizing, Planning, and Prioritizing Work: Developing specific goals and plans to prioritize, organize, and accomplish your work.
- Performing Administrative Activities: Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
- Performing for or Working Directly with the Public: Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Performing General Physical Activities: Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
- Processing Information: Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
- Provide Consultation and Advice to Others: Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
- Repairing and Maintaining Electronic Equipment: Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
- Repairing and Maintaining Mechanical Equipment: Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.
- Resolving Conflicts and Negotiating with Others: Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Scheduling Work and Activities: Scheduling events, programs, and activities, as well as the work of others.
- Selling or Influencing Others: Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
- Staffing Organizational Units: Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
- Thinking Creatively: Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
- Training and Teaching Others: Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
- Updating and Using Relevant Knowledge: Keeping up-to-date technically and applying new knowledge to your job.
Detailed Work Activities
- access media advertising services
- adhere to safety procedures
- advise clients or customers
- analyze financial data
- analyze market conditions
- assign work to staff or employees
- collect deposit or payment
- collect fees
- collect payment
- compile data for financial reports
- complete information on loan forms
- conduct or attend staff meetings
- confer with management or users
- consult with customers concerning needs
- develop advertising strategy
- develop budgets
- evaluate performance of employees or contract personnel
- fill out business or government forms
- inform clients of fluctuations affecting account
- inspect facilities to determine repair or replacement needs
- inspect property to determine damages
- investigate complaints, disturbances, or violations
- investigate customer complaints
- maintain account records
- maintain cooperative relationships with clients
- maintain records, reports, or files
- manage building maintenance projects
- manage contracts
- negotiate business contracts
- negotiate real estate sales or rental contracts
- order or purchase supplies, materials, or equipment
- oversee execution of organizational or program policies
- plan construction of structures or facilities
- prepare contract documents
- prepare financial reports
- prepare rental or lease agreement
- prepare reports of property or facility status
- purchase property management or maintenance equipment or supplies
- reconcile or balance financial records
- resolve customer or public complaints
- review insurance policies to determine appropriate coverage
- schedule facility or property maintenance
- select tenants for rental properties
- sell real estate property to clients
- solicit support from officials or public
- understand property documents
- use building or land use regulations
- use conflict resolution techniques
- use facility management techniques
- use government regulations
- use knowledge of environmental laws and regulations
- use knowledge of fire, building or other codes
- use marketing techniques
- use negotiation techniques
- prepare or maintain employee records
- prepare reports for management
- present information on human resource management issues
- recommend action to ensure compliance
- recommend personnel actions, such as promotions, transfers, and dismissals
- recruit employees
- resolve personnel problems or grievances
- resolve worker or management conflicts
- seek out applicants to fill job openings
- use conflict resolution techniques
- use interpersonal communication techniques
- use interviewing procedures
- use knowledge of employee classification system
- use negotiation techniques
- use project management techniques
- write employee orientation or training materials
- schedule activities, classes, or events
- schedule employee work hours
- slaughter animals, fish, or poultry
- study production records
- transport passengers or cargo
- understand second language
- use animal disease control techniques
- use computers to enter, access or retrieve data
- use fish culturing techniques
- use hand or power tools
- use herbicides, fertilizers, pesticides or related products
- use oral or written communication techniques
- use plant disease control techniques
Tools & Technology Used on the Job
- 3DGrid HIPAA Checkup
- Alteer Office
- American Medical Association CodeManager
- ArticSoft FileAssurity
- Bed Management Suite
- Charting software
- CliniTrend software
- ColorSoft AutoMatch
- ConceptDraw software
- Contract management software
- Current Professional Terminology CPT software
- Database software
- Desktop computers
- DxCG RiskSmart
- Electronic mail software
- Emdeon HealthPro
- e-MDs Bill
- e-MDs Chart
- e-MDs DocMan
- e-MDs Schedule
- Expert Health Data Programming Vitalnet
- Graphic software
- HCPro Staffing Analyzer
- IMPAC Practice Management
- Intuit QuickBooks
- Inventory management software
- Kodak Dental Systems Kodak SOFTDENT Practice Management Software
- Laptop computers
- MEDITECH Medical and Practice Management MPM Suite
- Microsoft Access
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Microsoft Word
- Misys Healthcare Systems Misys Tiger
- Misys Healthcare Systems software
- NDCLytec software
- Nuance PaperPort Professional
- Personal computers
- Relative Values for Physicians software
- Scanners
- SPSS software
- Structured query language SQL
- TeleTracking PreAdmit-Tracking
- Web browser software
- Yost Engineering CodeSearch Pro
- Microsoft Dynamics NAV
- Microsoft Excel
- Microsoft Front Page
- Microsoft Internet Explorer
- Microsoft Office
- Microsoft Office Visio
- Microsoft PowerPoint
- Microsoft Project
- Microsoft SQL Server
- Microsoft Visual Basic
- Microsoft Visual Basic Scripting Edition VBScript
- Microsoft Visual FoxPro
- Microsoft Visual Studio
- Microsoft Windows
- Microsoft Windows NT
- Microsoft Windows Server
- Microsoft Word
- Mid-range computers
- Minicomputers
- Mobile wireless network infrastructure software
- Netscape Navigator
- Netware servers
- Network interface cards NIC
- Novell Linux
- Novell network software
- Oracle E-Business Suite
- Oracle JD Edwards OneWorld
- Oracle software
- Pegasus software
- Performance monitoring tools
- Performance Solutions Technology ManagePro
- Personal computers
- PHP: Hypertext Preprocessor
- Plumtree software
- Practical extraction and reporting language Perl
- Print servers
- Provisioning software
- QUALCOMM Eudora
- Robot automation tool
- Routers
- Ruby on Rails
- Samba
- Scripting languages
- Siebel Server Sync
- SOX COBIT
- Storage servers
- Structured query language SQL
- Sun Microsystems Java
- Switches
- Symantec Veritas File System
- Symantec Veritas Volume Manager
- Teleconferencing equipment
- Telnet programs software
- Tk software
- Unix
- Web authoring software
- Web browser software
- Web servers
- Workstations
- Zephyr EXTRA! Terminal Emulation
Education, Training & Experience
Overall Experience
Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
Job Training
Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers.
Education
Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree. Some may require a bachelor's degree.
Examples
These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include funeral directors, electricians, forest and conservation technicians, legal secretaries, interviewers, and insurance sales agents.
Salary & Wages
- Average hourly wage (2007) -$21.00
- Average annual wage (2007) - $43,670.00
Projected Employment Growth
- Projected growth (2006-2016): 15.10%
- Projected need (2006-2016): 49,666
- Employment (2006): 328,928

.gif)


