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Janitors and Cleaners, Except Maids and Housekeeping Cleaners

Career Overview

Career Description: Keep buildings in clean and orderly condition. Perform heavy cleaning duties, such as cleaning floors, shampooing rugs, washing walls and glass, and removing rubbish. Duties may include tending furnace and boiler, performing routine maintenance activities, notifying management of need for repairs, and cleaning snow or debris from sidewalk.

Industry: Building and Grounds Cleaning and Maintenance

Other Job Titles for Janitors and Cleaners, Except Maids and Housekeeping Cleaners:

  • Landscaping and Groundskeeping Workers
  • Helpers--Brickmasons, Blockmasons, Stonemasons, and Tile and Marble Setters
  • Helpers--Pipelayers, Plumbers, Pipefitters, and Steamfitters
  • Automotive Glass Installers and Repairers
  • Mechanical Door Repairers
  • Refractory Materials Repairers, Except Brickmasons
  • Helpers--Installation, Maintenance, and Repair Workers
  • Foundry Mold and Coremakers
  • First-Line Supervisors/Managers of Office and Administrative Support Workers
  • First-Line Supervisors/Managers of Construction Trades and Extraction Workers

Personality Profile

  • Realistic: Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
  • Investigative: Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
  • Artistic: Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
  • Social: Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
  • Enterprising: Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
  • Conventional: Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
  • First Interest High-Point: Primary-Rank Descriptiveness
  • Second Interest High-Point: Secondary-Cutoff/Rank Descriptiveness
  • Third Interest High-Point: Tertiary-Cutoff/Rank Descriptiveness

Common Work Tasks

  • Monitor building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created.
  • Service, clean, and supply restrooms.
  • Gather and empty trash.
  • Clean building floors by sweeping, mopping, scrubbing, or vacuuming them.
  • Follow procedures for the use of chemical cleaners and power equipment, in order to prevent damage to floors and fixtures.
  • Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications.
  • Strip, seal, finish, and polish floors.
  • Notify managers concerning the need for major repairs or additions to building operating systems.
  • Requisition supplies and equipment needed for cleaning and maintenance duties.
  • Clean windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees.
  • Steam-clean or shampoo carpets.
  • Set up, arrange, and remove decorations, tables, chairs, ladders, and scaffolding to prepare facilities for events such as banquets and meetings.
  • Clean and polish furniture and fixtures.
  • Dust furniture, walls, machines, and equipment.
  • Move heavy furniture, equipment, and supplies, either manually or by using hand trucks.
  • Remove snow from sidewalks, driveways, and parking areas, using snowplows, snow blowers, and snow shovels, and spread snow melting chemicals.
  • Clean laboratory equipment, such as glassware and metal instruments, using solvents, brushes, rags, and power cleaning equipment.
  • Spray insecticides and fumigants to prevent insect and rodent infestation.
  • Make adjustments and minor repairs to heating, cooling, ventilating, plumbing, and electrical systems.
  • Drive vehicles required to perform or travel to cleaning work, including vans, industrial trucks, or industrial vacuum cleaners.
  • Mow and trim lawns and shrubbery, using mowers and hand and power trimmers, and clear debris from grounds.
  • Clean and restore building interiors damaged by fire, smoke, or water, using commercial cleaning equipment.
  • Clean chimneys, flues, and connecting pipes, using power and hand tools.
  • Negotiate with customers regarding fees for landscaping, lawn service, or groundskeeping work.
  • Answer inquiries from current or prospective customers regarding methods, materials, and price ranges.
  • Prepare service estimates based on labor, material, and machine costs, and maintain budgets for individual projects.
  • Tour grounds such as parks, botanical gardens, cemeteries, or golf courses to inspect conditions of plants and soil.
  • Design and supervise the installation of sprinkler systems, calculating water pressure, and valve and pipe coverage needs.

Emerging Tasks

  • Check and maintain equipment to ensure that it is in working order.
  • Maintain grounds area, for example, by removing snow and mowing the lawn.

Work Activities

  • Analyzing Data or Information: Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
  • Assisting and Caring for Others: Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
  • Coaching and Developing Others: Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
  • Communicating with Persons Outside Organization: Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
  • Communicating with Supervisors, Peers, or Subordinates: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Controlling Machines and Processes: Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
  • Coordinating the Work and Activities of Others: Getting members of a group to work together to accomplish tasks.
  • Developing and Building Teams: Encouraging and building mutual trust, respect, and cooperation among team members.
  • Developing Objectives and Strategies: Establishing long-range objectives and specifying the strategies and actions to achieve them.
  • Documenting/Recording Information: Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
  • Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment: Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.
  • Establishing and Maintaining Interpersonal Relationships: Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Estimating the Quantifiable Characteristics of Products, Events, or Information: Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
  • Evaluating Information to Determine Compliance with Standards: Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
  • Getting Information: Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Guiding, Directing, and Motivating Subordinates: Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
  • Handling and Moving Objects: Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
  • Identifying Objects, Actions, and Events: Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
  • Inspecting Equipment, Structures, or Material: Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
  • Interacting With Computers: Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • Interpreting the Meaning of Information for Others: Translating or explaining what information means and how it can be used.
  • Judging the Qualities of Things, Services, or People: Assessing the value, importance, or quality of things or people.
  • Making Decisions and Solving Problems: Analyzing information and evaluating results to choose the best solution and solve problems.
  • Monitor Processes, Materials, or Surroundings: Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
  • Monitoring and Controlling Resources: Monitoring and controlling resources and overseeing the spending of money.
  • Operating Vehicles, Mechanized Devices, or Equipment: Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
  • Organizing, Planning, and Prioritizing Work: Developing specific goals and plans to prioritize, organize, and accomplish your work.
  • Performing Administrative Activities: Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
  • Performing for or Working Directly with the Public: Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
  • Performing General Physical Activities: Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
  • Processing Information: Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
  • Provide Consultation and Advice to Others: Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
  • Repairing and Maintaining Electronic Equipment: Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
  • Repairing and Maintaining Mechanical Equipment: Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.
  • Resolving Conflicts and Negotiating with Others: Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
  • Scheduling Work and Activities: Scheduling events, programs, and activities, as well as the work of others.
  • Selling or Influencing Others: Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
  • Staffing Organizational Units: Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
  • Thinking Creatively: Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
  • Training and Teaching Others: Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
  • Updating and Using Relevant Knowledge: Keeping up-to-date technically and applying new knowledge to your job.

Detailed Work Activities

  • apply cleaning solvents
  • arrange decorations or furniture for banquets or social functions
  • clean equipment or machinery
  • clean or wax floors
  • clean rooms or work areas
  • control HVAC equipment
  • drive automobile, van, or light truck
  • maintain physical building or grounds of property
  • make minor repairs to mechanical equipment
  • mix paint, ingredients, or chemicals, according to specifications
  • move or fit heavy objects
  • operate cleaning equipment
  • operate forklift
  • operate tractor with accessories or attachments
  • paint walls or other structural surfaces
  • remove stains from fabric or carpet
  • requisition stock, materials, supplies or equipment
  • sterilize or clean laboratory or healthcare equipment
  • tend boilers or related equipment
  • use basic plumbing techniques
  • use building materials for routine building maintenance
  • use hand or power tools
  • use herbicides, fertilizers, pesticides or related products
  • use portable hand spray equipment
  • use power mower
  • monitor worker performance
  • operate agricultural equipment or machinery
  • orient new employees
  • oversee work progress to verify safety or conformance to standards
  • perform safety inspections in agricultural, forestry, or fishing setting
  • plan or organize work
  • prepare cost estimates
  • prepare or maintain employee records
  • publicize job openings
  • recognize plant diseases
  • recommend improvements to work methods or procedures
  • repair and maintain grounds keeping equipment and tools
  • resolve landscaping problems
  • resolve or assist workers to resolve work problems
  • schedule employee work hours
  • schedule facility or property maintenance
  • supervise grounds keeping or landscaping workers
  • understand second language
  • use chain saws
  • use hand or power tools
  • use herbicides, fertilizers, pesticides or related products
  • use oral or written communication techniques
  • use plant or crop transplant techniques
  • use power mower
  • use truck-mounted hydraulic lifts or other accessories

Tools & Technology Used on the Job

  • Building alarm systems
  • Carpet shampooers
  • Carpet steamers
  • Cleaning scrapers
  • Computerized bed control system software
  • Computerized maintenance management system CMMS software
  • Data entry software
  • Desktop computers
  • Dust masks
  • Dust mops
  • Flatwork ironers
  • Floor burnishers
  • Floor polishing machines
  • Floor scrubbing machines
  • Industrial dryers
  • Industrial sewing machines
  • Industrial vacuum cleaners
  • Inventory tracking software
  • Light commercial washing machines
  • Microsoft Access
  • Microsoft Excel
  • Microsoft Office
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Project
  • Microsoft Word
  • Mop wringers
  • Multi-line telephones
  • Personal computers
  • Power floor buffers
  • Powered floor washers
  • Pressure washers
  • Protective face shields
  • Push brooms
  • Rubber gloves
  • Safety goggles
  • Spray bottles
  • Squeegees
  • Steam pressers
  • Steam-operated sterilizers
  • Step ladders
  • Washer extractors
  • Wet mops
  • Wet-dry vacuums

Education, Training & Experience

Overall Experience
No previous work-related skill, knowledge, or experience is needed for these occupations. For example, a person can become a cashier even if he/she has never worked before.

Job Training
Employees in these occupations need anywhere from a few days to a few months of training. Usually, an experienced worker could show you how to do the job.

Education
These occupations may require a high school diploma or GED certificate. Some may require a formal training course to obtain a license.

Examples
These occupations involve following instructions and helping others. Examples include taxi drivers, amusement and recreation attendants, counter and rental clerks, cashiers, and waiters/waitresses.

Salary & Wages

  • Average hourly wage (2007) -$10.00
  • Average annual wage (2007) - $20,800.00

Projected Employment Growth

  • Projected growth (2006-2016): 14.45%
  • Projected need (2006-2016): 344,936
  • Employment (2006): 2,386,570

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